Hi there! We’re so happy to have you at Feedz by TOTVS 🚀
We’ve gathered some helpful resources to guide you through this first stage.
Oh! And here’s something important to keep in mind:
Some actions depend on your role and/or the permissions enabled for your profile;
Employee or Manager: if you can’t find a module in your account, reach out to your company’s HR team;
Admin: if a module is missing from your account, contact your Feedz success analyst.
📘 User Manual:
Start with the user manual to learn about the main features Feedz offers:
📚 Useful Articles:
Now, explore the topics below by clicking on the arrows based on your profile type in Feedz to access the step-by-step articles.
For all users:
For all users:
How to download the Feedz mobile app?
How to edit my profile?
How to update my profile picture?
How to change my password?
How to view the organization chart?
How to respond to the mood thermometer?
How to create and track celebrations?
How to create a PDP (Personal Development Plan) for myself?
How to earn coins in gamification?
How does the champion profile work in Feedz?
How to send feedback?
How to submit a message to the ethics channel?
For Managers:
For Managers:
How to access details in the “Track your team” panel?
How to manage your team’s PDPs?
How to schedule a 1:1 meeting with your team member?
How to analyze your team’s mood?
For Platform Administrators:
For Platform Administrators:
How to customize your Feedz account?
How to enable Feedz support?
How to set up automatic celebrations?
How to submit suggestions to the Voice of the Customer?
How to configure gamification rewards?
How to set up culture items for feedback?
How to configure the ethics channel?
How to access the client portal to download invoices?
💡 Tip: want to learn more features and modules? Explore the collections available in our Help Center.
Still have questions? Chat with our support team via the online chat available in your platform. We offer real-time support Monday to Friday, from 9:00 AM to 5:30 PM.
